I can't even log in, it always say connections error with servers.
Easy to see all your info
App and website is trash, even worst customer service. Called to get assistance to log into my account. Was told to try a different browser. I did, it was giving me error messages that their server is down to contact BCBS. Rep states there is nothing wrong on their end. I kept repeating myself that I've tried 3 browsers as well uninstalled and reinstalled the app and cannot get into my account. Nothing but "It's fine for us over here." How does that even help the customer?
Just didn't work. Can't even log in.
Have NEVER gotten it to work. Have to call them on the phone everytime. And yet again call them and spend another 2 hours with tech people. Now have 27 passwords for them it is always change your pasdword. Then it still doesnt work the next time. This time it was also add a new browser. So i can sign in on a different browser so then i can open the app for it to work. Either hire tech people that can fix it. Or buy an app from someone that knows how to make stuff work. Very SAD that we cannot
WORKS AS IT SHOULD
There's always an issue with their server!
App does not let you make payments. I usually pay using website but that is not working.
The search for in network care functionality is spectacularly useless. If you have to use it during an actual medical emergency, you're probably screwed.
Very good